Privacy Policy
Agile Technica (PT Sumber Inovasi Informatika)
Effective Date: 03/03/2026
1. Introduction
Agile Technica (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you communicate with us through WhatsApp or use our services.
2. Information We Collect
When you contact us via WhatsApp or other channels, we may collect:
- Your name
- Your phone number
- Message content and attachments
- Business or inquiry information you voluntarily provide
- Technical metadata (timestamps, delivery status)
We collect only the information necessary to provide our services.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and support requests
- Provide ERP and digital transformation services
- Send transactional or service-related notifications
- Manage customer relationships
- Improve our services
We do not sell or rent your personal data.
4. WhatsApp Business Platform
Our WhatsApp communications are powered by the WhatsApp Business Platform provided by Meta Platforms, Inc. By communicating with us via WhatsApp, you acknowledge that your data may be processed through Meta’s systems in accordance with their terms and policies.
5. Data Sharing
We may share your information only when necessary:
- With authorized employees or contractors
- With trusted service providers supporting our operations
- When required by law
All third parties are required to maintain confidentiality and security standards.
6. Data Retention
We retain personal data only as long as necessary for business, contractual, or legal purposes.
7. Data Security
We implement reasonable technical and organizational measures, including secure hosting, encrypted communication, and access controls, to protect your information.
8. Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Withdrawal of consent for communications
To exercise your rights, contact us using the details below.
9. User Data Deletion
To request deletion of your data, please contact:
📧 [email protected]
📞 +62 811 1318 918
Please include your name and the phone number used to contact us. We will process requests within a reasonable timeframe.
10. Contact Information
Agile Technica (PT Sumber Inovasi Informatika)
New Media Tower Level 11
Universitas Multimedia Nusantara
Gading Serpong, Tangerang Selatan
Banten, Indonesia
📞 Official Phone: +62 811 1318 918
📧 Email: [email protected]
11. Updates
We may update this Privacy Policy periodically. The latest version will always be available on our website.
